Read the diagram
- Describe the issue
Describe the finding and link supporting evidence.
- Assign the action
Confirm cause, owner, scope and timing for the action.
- Verify & follow up
Verify effectiveness and use recurrence to plan follow-up.
Effective CAP format: Finding → Root Cause → Proposed Action → Responsible Person → Deadline → Evidence. Follow-up timeline: 30/60/90 days based on severity.
Use note
Articles support understanding of quality risk, standards and service routes. Formal requirements depend on the product, target market and technical project confirmation.
